My humidifier’s humidity reading is not changing, what can I do?
If the humidity reading on your unit does not change, we recommend you try the following steps:
- Please close all doors and windows in the room to ensure you are preventing the mist from escaping into different areas of your home.
- Do not place the unit directly on a rug or towel. This will block the sensor, which is located on the bottom of the unit, from reading the correct humidity level in the room. Always place your unit on a flat, level surface.
- Please make sure you are running the unit on the proper setting (low, medium, high, etc.) in proportion to the dimensions of your room. Make sure the unit is located away from any air currents (fans, vents, windows, doors, etc.).